Terms & Conditions

Chatsworth Escapes is owned and operated by Devonshire Hotels & Restaurants Group Limited.

THE CAVENDISH HOTEL TERMS & CONDITIONS

BEDROOM RESERVATIONS

At the time of booking, a non-refundable and non-transferable deposit is required for all rooms, with final balances payable on departure. This is stated on the terms and conditions of the individual offers. No discount shall be offered to children under the age of 15 occupying their bedrooms. Offers may not be used in conjunction with each other, and if conditions are not fully met, then the standard room rate shall apply. A 5% service levy is added to all bills upon checkout, 100% of this going to staff.

BEDROOM CANCELLATIONS

Cancellations must be received in writing. If you have paid a deposit, this will not be refunded in the case of a cancellation. Reservations cancelled within 48 hours of 15:00 for the date of arrival shall be charged the full amount of the stay. We highly recommend that your own travel/holiday insurance is in place at the time of booking. In the case of a no-show, you will be charged the full amount of the stay unless you can provide a cancellation reference number. Group cancellations – Please see contract.

SERVICE LEVY

A 5% service levy is charged to all accounts before departure for distribution in its entirety (after the deduction of V.A.T) to all staff members on an equal basis. This is a contractual term alongside other terms and conditions of booking.
Why do we do this? Conceived in 2007 and operated successfully on behalf of the staff ever since the service levy scheme gives our employees a stake in the performance of the Company. Service levy is directly linked to sales performance and provides an incentive to staff to provide excellent service, over and above the norm, one might already expect within a service industry. Furthermore, this additional incentive assists the Company in attracting potential employees when recruiting and retaining staff.
After the deduction of Vat to the Inland Revenue, the whole amount is distributed to staff without any administration deduction other than PAYE and National Insurance in the normal manner.

Service Levy is not used to ‘top-up’ wage remuneration to legal levels; this is prohibited by law. The Company pays at least above national minimum and living wage rates of pay as a matter of policy. Service Levy thus becomes additional pay to our employees over and above that which the Company considers to already be better than the norm pay rates when compared with our industry sector and thereby rewards staff with pay well above competitor pay rates for comparative jobs.
Why not simply pay even more to our staff? Service Levy is not an overhead cost to the Company and thus falls outside potential ‘wage control’ measures which Companies often have to take in response to fluctuating economic fortunes.

We feel the scheme removes the potentially embarrassing dilemma for the customer of ‘do I tip or not’ or ‘is service included or not’. Should you feel you would like to offer more, then that is perfectly acceptable. Equally, we would be keen to hear your feedback on any suggestions you may have concerning the service you have received.

General Manager Philip Joseph | 3rd October 2019

ARRIVAL/OCCUPATION

Travel cots can be provided and will be placed within the parent/guardians room. Dogs and pets are not accepted within any area of the Hotel. Following the no-smoking legislation, The Cavendish Hotel is a smoke-free premises and smoking is not permitted. Smoking in a room will incur an additional cleaning charge to render the room smoke-free again.

DESCRIPTION

Whilst Devonshire Hotels & Restaurants Group Limited makes every effort to ensure the accuracy of the property descriptions they are inevitably subjective and are for guidance only due to the unique identity of each room. Whilst The Cavendish Hotel has taken all reasonable steps to ensure that the information contained in its brochures, websites, leaflets, advertisements and any other form of promotional material is accurate, The Cavendish Hotel reserves the right to alter, substitute or withdraw any service, facility or amenity.

LIABILITY

Devonshire Hotels & Restaurants Group Limited will not be liable for the death or injury of any persons attending any function or for any losses, claims, demands, actions, proceedings, damages, costs or expenses or other liabilities by the Client in the exercise of the rights granted by the booking except where such death, injury or loss is due to the Hotel’s negligence.

CORKAGE

We do not permit any corkage within the Cavendish hotel. The Client or guests may bring no wines, spirits or food into the hotel for consumption on the premises.

LOSS OR DAMAGE

The Client is responsible to the Hotel for any loss or damage caused to the Hotel by any act or neglect of the Client, subcontractor, employee or guests of the Client and shall pay the amount required to make good this damage. The Hotel is not responsible for any loss or damage to the Client or their guest’s property. Should any loss or damage come to light after the Clients and their guests have departed, Devonshire Hotels & Restaurants Group Limited reserve the right to charge the Client’s credit/debit card and/or to send an invoice for the amount required to make good or remedy any such damage.

CLIENTS PROPERTY

Devonshire Hotels & Restaurants Group Limited does not accept responsibility for any of the Clients belongings left at the Hotel. Every effort shall be made to store and log any lost property for up to 6 months following the guests’ departure, but any items unaccounted for are the owner’s responsibility.

CHANGES BY THE HOTEL

Due to circumstances beyond the control of the Hotel, it may be necessary to change or cancel your booking. Where the change is considered major, as decided by management, you will have the option to accept the change or receive a full refund of any monies paid. Devonshire Hotels & Restaurants Group Limited is not responsible for any other costs, expenses or damages incurred by the Client as a result of the changes.

THE CAVENDISH HOTEL

Devonshire Hotels & Restaurants Group Limited will not be liable for failure to comply with any terms and conditions of this agreement to the extent such compliance is prevented, hindered or delayed by any cause beyond its control including but not limited to fire, storm, explosion, flood, act of God, action of any Government or Government Agency, shortage of goods, strike or lock-out, failure of supply of electricity, water or gas, gas leakage or water leakage.

HEALTH AND SAFETY

All Clients running functions are responsible and must ensure full compliance with the Devonshire Hotels & Restaurants Group Limited Health and Safety policy, a copy of which is available on request. We reserve the right to refuse connection of water, gas/electricity to the Client’s equipment if we consider it unsafe or a hazard.

JURISDICTION

The validity, construction and performance of these terms and conditions shall be governed by English Law and any disputes shall be subject to the exclusive jurisdiction of the English Courts.

THIRD PARTIES

The parties agree that these terms and conditions are not enforceable by any third party under the contracts (Rights of Third Parties Act 1999).

VARIATION

No variation to these terms and conditions shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

ENTIRE AGREEMENT

These terms and conditions and function sheet constitute the entire understanding and agreement between the parties and supersedes any previous agreements, promises, assurances, warranties, representations and undertakings between Devonshire Hotels & Restaurants Group Limited and the Client whether written or oral, relating to the function. Contracting Company The Devonshire Hotels and Restaurants Group Limited. Registered office address: Devonshire Hotels & Restaurants Group Limited. Estate Office Edensor Bakewell England DE45 1PJ Company number 01572796 Registered England & Wales.

the beeley inn terms & conditions

BEDROOM RESERVATIONS

At the time of booking, a non-refundable and non-transferable deposit is required for all rooms, with final balances payable on departure. This is stated on the terms and conditions of the individual offers. No discount shall be offered to children under the age of 15 occupying their own bedrooms.

Offers may not be used in conjunction with each other, and if conditions are not fully met, then the standard room rate shall apply.

RESTAURANT RESERVATIONS

For groups of 10 or more guests we would recommend and help you design a menu comprised from our main menus with a choice of 4 Starters, 4 Main Courses, 3 Desserts & Cheese. Tables can be held for 15 minutes past the reservation time however there may be a wait on food service time. Please could you advise of any dietary requirements at your earliest convenience, and we will endeavour to accommodate your needs. Please note our Kitchen is not free from any allergens and may come into contact with foods. We may require a valid credit card number to confirm bookings unless we specifically refer to a “refundable deposit” for large parties only. The card will be authorised, but not charged except in the circumstance of cancellation. Contracting party: Devonshire Hotels & Restaurants Group Limited. Company number 01572796 Registered England & Wales

BEDROOM CANCELLATIONS

Cancellations must be received in writing. If you have paid a deposit, this will not be refunded in the case of a cancellation. Reservations cancelled within 48 hours of 15:00 for the date of arrival shall be charged the full amount of the stay.

We highly recommend that your own travel/holiday insurance is in place at the time of booking. In the case of a no-show, you will be charged the full amount of the stay unless you can provide a cancellation reference number. Group cancellations – Please see contract.

ARRIVAL/OCCUPATION

Dogs are welcomed within the Hotel at a rate of £15.00 per dog per night. Pets are the sole responsibility of the owner/s, and must be in good health, and kept on a leash at all times in both the hotel and its grounds. Dogs can be accommodated in a choice of four Deluxe rooms.
All purchases in the hotel must be signed for. Residents are able to use all spa and leisure facilities as part of their room rate.
In accordance with the no-smoking legislation, The Beeley Inn is a smoke-free premises and smoking is not permitted. Smoking in a room will incur an additional cleaning charge to render the room smoke-free again.

DESCRIPTION

Whilst The Beeley Inn makes every effort to ensure the accuracy of the property descriptions they are inevitably subjective and are for guidance only due to the unique identity of each room. Whilst The Beeley Inn has taken all reasonable steps to ensure that the information contained in its brochures, websites, leaflets, advertisements and any other form of promotional material are accurate, The Beeley Inn reserves the right to alter, substitute or withdraw any service, facility or amenity.

LIABILITY

The Hotel will not be liable for the death or injury of any persons attending any function or for any losses, claims, demands, actions, proceedings, damages, costs or expenses or other liabilities by the Client in the exercise of the rights granted by the booking except where such death injury or loss is due to the Hotel’s negligence.

CORKAGE

Unless previously agreed in writing, the Client or guests may bring no wines, spirits or food into the hotel for consumption on the premises. This includes any such items which are given away as prizes. Anyone found in breach of these terms & conditions will be confiscated of such items and may be asked to leave the premises. The Hotel reserves the right to charge corkage to guests for consumption of such items, the value of which will be determined by the duty manager on the day and their discretion in this regard shall be absolute.

LOSS OR DAMAGE

The Client is responsible to the Hotel for any loss or damage caused to the Hotel by any act or neglect of the Client, subcontractor, employee or guests of the Client and shall pay the amount required to make good this damage. The Hotel is not responsible for any loss or damage to Client or their guest’s property.
Should any loss or damage come to light after the Clients and their guests have departed, the Hotel reserves the right to charge the Client’s credit/debit card and/or to send an invoice for the amount required to make good or remedy any such damage.

CLIENTS PROPERTY

The Hotel does not accept responsibility for any of the Clients belongings left at the Hotel. Every effort shall be made to store and log any lost property for up to 30 days following the guests’ departure, but any items unaccounted for are the owner’s responsibility, any returned items may incur a charge.

CHANGES BY THE HOTEL

Due to circumstances beyond the control of the Hotel it may be necessary to change or cancel your booking. Where the change is considered major, as decided by the Hotel, you will have the option to accept the change or receive a full refund of any monies paid. The Hotel is not responsible for any other costs, expenses or damages incurred by the Client as a result of the changes.

THE BEELEY INN

The Hotel will not be liable for failure to comply with any terms and conditions of this agreement to the extent such compliance is prevented, hindered or delayed by any cause beyond its control including but not limited to fire, storm, explosion, flood, act of God, action of any Government or Government Agency, shortage of goods, strike or lock-out, failure of supply of electricity, water or gas, gas leakage or water leakage.

HEALTH AND SAFETY

All Clients running functions are responsible, and must ensure full compliance with the Hotel’s Health and Safety policy, a copy of which is available on request. We reserve the right to refuse connection of water, gas/electricity to the Client’s equipment if we consider it unsafe or a hazard.

JURISDICTION

The validity, construction and performance of these terms and conditions shall be governed by English Law and any disputes shall be subject to the exclusive jurisdiction of the English Courts.

THIRD PARTIES

The parties agree that these terms and conditions are not enforceable by any third party under the contracts (Rights of Third Parties Act 1999).

VARIATION

No variation to these terms and conditions shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

ENTIRE AGREEMENT

These terms and conditions and function sheet constitute the entire understanding and agreement between the parties and supersedes any previous agreements, promises, assurances, warranties, representations and undertakings between the Hotel and the Client whether written or oral, relating to the function.

CONTRACTING COMPANY

Please be advised that the contracting company details are.

Devonshire Hotels & Restaurants Group Limited.

Estate Office,
Edensor,
Bakewell,
England,
DE45 1PJ
Company number 01572796
Registered England & Wales

 

The Pilsley Inn Terms & Conditions

BEDROOM RESERVATIONS

At the time of booking, a non-refundable and non-transferable deposit is required for all rooms, with final balances payable on departure. This is stated on the terms and conditions of the individual offers. No discount shall be offered to children under the age of 15 occupying their own bedrooms.

 

Offers may not be used in conjunction with each other, and if conditions are not fully met, then the standard room rate shall apply.

 

RESTAURANT RESERVATIONS

Group dining of 10 or more guests are required to pre –order from our Menu no later than 7 days before date of dinning. Tables can be held for 15 minutes past the reservation time however there may be a wait on food service time. A non-refundable deposit of £5 per person is required for bookings of 8 or more people. Please could you advise of any dietary requirements at your earliest convenience, and we will endeavour to accommodate your needs. Please note our Kitchen is not free from any allergens and may come into contact with foods. Contracting party: Devonshire Hotels & Restaurants Group Limited. Company number 01572796 Registered England & Wales

 

BEDROOM CANCELLATIONS

Cancellations must be received in writing. If you have paid a deposit, this will not be refunded in the case of a cancellation. Reservations cancelled within 48 hours of 15:00 for the date of arrival shall be charged the full amount of the stay.

 

We highly recommend that your own travel/holiday insurance is in place at the time of booking. In the case of a no-show, you will be charged the full amount of the stay unless you can provide a cancellation reference number. Group cancellations – Please see contract.

 

ARRIVAL/OCCUPATION

Dogs are welcomed within the Inn at a rate of £15.00 per dog per night. Pets are the sole responsibility of the owner/s, and must be in good health, and kept on a leash at all times in both the hotel and its grounds. For more information on dogs, click here.

 

All purchases in the inn must be signed for. Residents are able to use all spa and leisure facilities as part of their room rate.

 

In accordance with the no-smoking legislation, The Pilsley Inn is a smoke-free premises and smoking is not permitted. Smoking in a room will incur an additional cleaning charge to render the room smoke-free again.

 

DESCRIPTION

Whilst The Pilsley Inn makes every effort to ensure the accuracy of the property descriptions they are inevitably subjective and are for guidance only due to the unique identity of each room. Whilst we have taken all reasonable steps to ensure that the information contained in its brochures, websites, leaflets, advertisements and any other form of promotional material are accurate, we reserve the right to alter, substitute or withdraw any service, facility or amenity.

 

LIABILITY

The Inn will not be liable for the death or injury of any persons attending any function or for any losses, claims, demands, actions, proceedings, damages, costs or expenses or other liabilities by the Client in the exercise of the rights granted by the booking except where such death injury or loss is due to the Hotel’s negligence.

 

CORKAGE

Unless previously agreed in writing, the Client or guests may bring no wines, spirits or food into the hotel for consumption on the premises. This includes any such items which are given away as prizes. Anyone found in breach of these terms & conditions will be confiscated of such items and may be asked to leave the premises. The Hotel reserves the right to charge corkage to guests for consumption of such items, the value of which will be determined by the duty manager on the day and their discretion in this regard shall be absolute.

 

LOSS OR DAMAGE

The Client is responsible to the Inn for any loss or damage caused to the Inn by any act or neglect of the Client, subcontractor, employee or guests of the Client and shall pay the amount required to make good this damage. The Inn is not responsible for any loss or damage to Client or their guest’s property.

 

Should any loss or damage come to light after the Clients and their guests have departed, the Hotel reserves the right to charge the Client’s credit/debit card and/or to send an invoice for the amount required to make good or remedy any such damage.

 

CLIENTS PROPERTY

The Inn does not accept responsibility for any of the Clients belongings left at the Inn. Every effort shall be made to store and log any lost property for up to 30 days following the guests’ departure, but any items unaccounted for are the owner’s responsibility. Any returns may incur a charge.

 

CHANGES BY THE INN

Due to circumstances beyond the control of the Inn it may be necessary to change or cancel your booking. Where the change is considered major, as decided by the Inn, you will have the option to accept the change or receive a full refund of any monies paid. The Inn is not responsible for any other costs, expenses or damages incurred by the Client as a result of the changes.

 

THE PILSLEY INN

The Inn will not be liable for failure to comply with any terms and conditions of this agreement to the extent such compliance is prevented, hindered or delayed by any cause beyond its control including but not limited to fire, storm, explosion, flood, act of God, action of any Government or Government Agency, shortage of goods, strike or lock-out, failure of supply of electricity, water or gas, gas leakage or water leakage.

 

HEALTH AND SAFETY

All Clients running functions are responsible, and must ensure full compliance with the Inn’s Health and Safety policy, a copy of which is available on request. We reserve the right to refuse connection of water, gas/electricity to the Client’s equipment if we consider it unsafe or a hazard.

 

JURISDICTION

The validity, construction and performance of these terms and conditions shall be governed by English Law and any disputes shall be subject to the exclusive jurisdiction of the English Courts.

 

THIRD PARTIES

The parties agree that these terms and conditions are not enforceable by any third party under the contracts (Rights of Third Parties Act 1999).

 

VARIATION

No variation to these terms and conditions shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

 

ENTIRE AGREEMENT

These terms and conditions and function sheet constitute the entire understanding and agreement between the parties and supersedes any previous agreements, promises, assurances, warranties, representations and undertakings between the Inn and the Client whether written or oral, relating to the function.

 

Contracting Company

Please be advised that the contracting company details are.

 

Devonshire Hotels & Restaurants Group Limited.

 

Estate Office,

Edensor,

Bakewell,

England,

DE45 1PJ

Company number 01572796

Registered England & Wales

Cottages terms & conditions

Booking Advice & Conditions

1           Bookings

We would advise in the first instance that all bookings are provisional until confirmed by Devonshire Hotels & Restaurants Group Ltd.  We are unable to accept more than the maximum number of people shown in the letting particulars for each property.  If after completing the booking you wish to change the size of your party, you should advise us prior to your arrival. Access to the properties is from 4.00pm on the day of arrival, with holiday by 10.00am on your day of departure; ensuring you have removed all belongings from the property.  Holiday cottage bookings are for residential purposes and no commercial activity should take place.  Keys for the properties are available through the caretaker, unless otherwise notified.  You will receive the details and directions to the holiday accommodation on receipt of your final payment.

2           Payments

A deposit of 30% of the booking fee is payable to secure the booking.  The balance is due in full six weeks before the start of your holiday.  Full payment is required at the time of booking when this is within six weeks of the start of your holiday.  Once your deposit has been received, we will write and confirm your booking.

3           Value Added Tax

VAT is included in the quoted price for your holiday at the rate applicable at the time of printing.  Our confirmation of booking is not a VAT invoice.

4           Holiday Cancellation

You should notify us immediately by telephone should you consider it necessary to cancel your holiday and this should be followed by written confirmation of the cancellation.  A 30% non-refundable and non-transferable deposit is required to secure your reservation. The remaining balance of the reservation will be charged 6 weeks (42 days) before arrival. All payments, once paid, are non-refundable and non-transferable.

5           Loss or damage

Any loss or damage to holiday cottage contents should be notified to us in order that replacement or repairs can be carried out.  Only in the event of the repair or replacement costing in excess of £50 would we look to recover the cost.

6           Large parties/bookings of multiple properties

For large parties booking more than one cottage, we reserve the right to charge a returnable deposit/bond against any damage that may arise, and for bookings of more than one cottage you are asked to ensure that any items of furniture or equipment moved from one of the cottages is returned to its rightful place at the end of the holiday. Please note that unfortunately, the maximum occupancy of our cottages can not be exceeded at any time. For the comfort of all our guests, we expect all residents to behave in an appropriate and non-disruptive manner.

7           Cleanliness

On your arrival the cottages will have been thoroughly cleaned between lets and the beds ready-made. Visitors are asked to leave the properties in the condition they found them in. For guests staying for two weeks or more, we can provide extra clean, wrapped linen and cleaning products if required.

8           Pets

Pets are only permitted in the cottages with the dog symbol, where a maximum of two pets are welcome with prior notification and subject to a charge of £35 per stay per pet.  Pets should not be left unattended in the property and should be kept out of the bedrooms. Our reservations team must be made aware at the time of booking that you shall be bringing a pet with you.

Beeley and Edensor Cottages, due to their sizes, allows only small to medium-sized dogs. We request that you check our other dog-friendly properties should you wish to bring a larger dog with you.

9           Smoking

Smoking is not permitted in any of the holiday cottages. A cleaning fee will be applied after departure for any guests that do smoke inside.

10         The Hunting Tower

Unsupervised children MUST NOT be allowed onto the roof of the Hunting Tower.  Cots and highchairs are not provided in the Hunting Tower.

11         Park Cottage

Please note that the stairs to the first floor between are an original feature, steep and narrow.  It is recommended that children are supervised when using them.

12         Russian Cottage

Track not suitable for vehicles with a low undercarriage.

13         Pingle Cottage and Rye Croft Cottage

Track not suitable for vehicles with a low undercarriage.

14         Service to all cottages

Heating and electricity are included in the price, together with an initial basket of logs for the wood-burning stoves in the properties where these are provided.  Linen (except cot linen) and towels are provided at no extra cost.

15         Complaints/equipment faults etc

If you are having a problem with any of the equipment in the property or have feedback about the service or standard of accommodation, please do so at the time the problem occurs by first contacting the caretaker (where applicable) or on 01629 733259.

16         Entry to Chatsworth

Visiting Chatsworth? We can provide multi-entry tickets to the house, gardens, farmyard and playground for you to use throughout your stay. These can be added to your booking by our team, who you can contact on 01756 718 111 or res@devonshirehotels.co.uk. Please note that ticket prices may vary.

These tickets give you unlimited access to Chatsworth House and Garden, with free car parking for the duration of your stay. Holders of these multi-entrance tickets are also not required to book a time slot, so you have complete flexibility.

With these tickets, there’s no need to rush to view all the wonders of Chatsworth, as you can return the following day on the same ticket to see what you missed or revisit your favourite part.

Please note that tickets must be collected from your cottage before visiting Chatsworth.

Multi-entrance tickets are not valid for admission to events such as the International Horse Trials and Country Fair. Please note the farmyard and playground are closed during the Country Fair. 

*Chatsworth tickets over the Christmas period (between 9th November and 5th January) are single entry only. Multi-entrance tickets are not provided when Chatsworth is closed January – March.

17         Short Breaks

All properties are available for short breaks where stated in the price list.  The minimum stay is for three nights.  Short breaks are available in low, economy and mid-season either for three nights from Friday to Monday or four nights Monday to Friday – there shall be no variation from this.

18         Fireworks

Fireworks are NOT ALLOWED at the cottages to avoid upsetting local livestock.

19        External Tenants 

Devonshire Hotels & Restaurants Group are opening as agents for Chatsworth House Trustees, Chatsworth Settlement Trustees, Upperdale House Holiday Cottages and Healthy Lea Holiday Accommodation.

20       Contracting Company

Please be advised that the contracting company details are.

Devonshire Hotels & Restaurants Group Limited.

Estate Office,
Edensor,
Bakewell,
England,
DE45 1PJ
Company number 01572796
Registered England & Wales

Registered Address

All properties on this site are operated by Devonshire Hotels & Restaurants Group Limited. The registered address is:

Estate Office

Edensor
Bakewell
England
DE45 1PJ

Company number 01572796
Registered England & Wales

Dog friendly holidays & short breaks

Our dog friendly hotels are prepared to accommodate fully trained, well-mannered, healthy pets. All of our hotels and inns are dog friendly, along with most of our cottages.

Your pet must be kept on a leash and accompanied by yourself, or held in arms, in all public areas of our hotels and inns, including outdoors.

Please do not leave your pet unattended. Should you require pet services and supplies, please contact reception prior to arrival.

Please contact reception at extension 0 to arrange for a convenient time for cleaning your room. For the safety and comfort of your pet, Housekeeping will enter your room only if your pet is not present, or you are present and your pet is leashed.

You are responsible for cleaning up after your pet in the hotel, inn or in the neighbourhood.

Any disturbances must be curtailed to ensure other guests are not inconvenienced.  We reserve the right to require immediate removal of any pet that displays inappropriate behaviour including, but not limited to, excessive barking, biting, evidence of disease. You will be responsible for all charges relating to the removal of your pet including transportation and kennel charges.

A £15 per dog per night fee is charged for your pet to stay at any of our dog friendly hotels and inns. However, as the pet owner and registered guest, you will also be responsible for any additional cost for deep-cleaning, repair and replacement of damaged facilities caused by your pet.

You further agree to indemnify and hold harmless the Devonshire Hotels & Restaurant Group, its owners and its operators from all liability and damage suffered as a result of your pet.

Emotional support pets

We understand some pets and animals can be vital components of ongoing mental health treatment and support for hidden disabilities. Therefore, we’re delighted to welcome emotional support animals who are registered with the charity ESA (Emotional Support Animals). Please just let us know at the time of your booking if you plan on bringing your animal, as it enables us to prepare and allocate your room accordingly.